Trew Solutions Conquers New Zealand

With 20 years' experience in Pastel Software development for a diverse range of South African, African and a number of overseas clientele, Trew Solutions has used this know-how to expand its reach as far afield as New Zealand.

Twenty years ago, Tracy Semper, who was then part of the development team for Pastel Premier, now known as Pastel Evolution went on her own as a Pastel business partner and Trew Solutions was borne. Later on Tracy's sister, Jenny, joined her and helped to grow Trew Solutions into an award-winning company with global recognition for its work throughout Africa and in the UK.

It was with this same vision and determination that Jenny and husband Donald emigrated to Glenville, New Zealand, adapting the Trew Solutions winning formula for the New Zealand market.

"Adapting to a new country has been an experience, but accountants and business owners the world over are the same; they all want excellent performance out of their software," says Donald Gibbs about the journey to their launch earlier this year.

Trew Solutions New Zealand provides professional sales and support for clients using Sage Pastel and Maximizer CRM software. Through a strategic partnership with its sister company in South Africa, Trew is able to do bespoke development work for its clients, who benefit from many years of experience, at a very reasonable price.

Using these accounting software packages enables the company to work with a diverse range of clients, from the solo start-up through to larger organisations with 200 users.

"We have recently been approached by two local companies asking us to integrate our software with a system they developed for the warehousing industry," Gibbs explains. "It’s really exciting to see how they approached a warehousing problem and used sheer Kiwi brilliance to create a solution that is going to be revolutionary."

Facilitating efficient, cost-effective business

Gibbs believes that efficiency is the main watchword in today’s economy, making excellent accounting software and CRM packages a non-negotiable for any company. This perfectly positions Trew Solutions, whose core goals are to create efficiency and give the client value for money.

It's location near Auckland, New Zealand's main economic hub, allows Trew to align itself with professional, like-minded vendors. It also boasts a unique advantage; a development team that can use the time delay and foreign exchange rates to put Trew a step ahead of its competitors.

Added to this, Gibbs believes that excellent customer service and treating all clients with the respect they deserve, rounds off Trew Solutions' recipe for success.

"By using professional tools, we can help the client determine what they need, not just now, but in the future," Donald concludes. "Sometimes we simply cannot meet their needs, but it’s still a good feeling to steer them in the right direction. We've found that the word-of mouth publicity we get from being upfront and honest, earns us much more work than we turn away."